I really enjoyed the article, Social media? Get serious! Understanding the functional building blocks of social media by Kietzmann, Hermkens, and Silvestre (2011) because it did a great job breaking down the the fundamentals of what makes social media work. While "relationships" was only one category (2.5) to me, that seemed like it was the theme of all the categories. Each time they referenced the user connecting with other users, I heard relationships . So while I understand wanting to make the distinction for the purpose of the definitions in the article, I couldn't help but think "no matter how specific we break this down, or what category it gets called, it is all still a relationship." I guess that's why we call it social media. Reading about social media in such a broken down, fundamental way did lead me to think about how much power that we have as consumers. Especially when reading a slightly older that references platforms that...